YMCA membership provides access to our free mobile app, Virtual Y, online class reservations, and your online membership account. To log in, enter the user name and password associated with your membership account. Follow these instructions to connect quickly to the services you need.
Class reservations
The easiest way to sign up for group exercise classes and other activities included in your membership is through our free mobile app. Here's how:
- On your mobile device, click here or go to your app store and search “YMCA of Western North Carolina.”
- After you download the app, login with your membership account user name and password. To reserve a class, each individual member must have a unique email address.
- Click on “Class Reservations." Search for your class and time, click on it, then click “Book Now.”
Payments, registrations, and account info
Make a payment, register for a program, download your visit history, or update your account information by following these steps.
- Click here to log in to your membership account. Use the email and password linked to your YMCA membership account to sign in.
- If you haven’t accessed your account online before, enter the email or phone number associated with your membership (the one you provided when you joined).
Virtual Y
Work out anywhere, anytime, from any device with Virtual Y!
- Click here to go to the Virtual Y homepage.
- Click "Enter Virtual Y."
- Use the email and password linked to your YMCA membership account to sign in.
- If you haven’t accessed your account online before, enter the email or phone number associated with your membership (the one you provided when you joined).
Troubleshooting
Forgot your password for your membership account? Need help setting up an online account or downloading the mobile app? We can help.
- If you have an account but can’t remember the password, click “forgot password” and we’ll email you a link to reset your password. You can also email or call us and we’ll send you a temporary login.
- Haven’t set up an online account yet? Click “Sign up” to create one. Use the primary email on your YMCA membership account and create a unique password.